Effective Constructive Criticism

Excerpt from Macfarlane, B. 2004. Teaching with Integrity: The ethics of higher education practice. Routledge.

Which aspects of Stephanie’s teaching practice appear to be the most ripe for development?

  • The readings and content being given to the students are not engaging enough – too academic and difficult to understand. She could provide different formats and abilities for the reading
  • May not be very accessible by not providing the content beforehand for the students to access
  • The assessment process is confusing – finding other ways of making the content understandable for the students

What could Stephanie do to move past her defensive reaction?

  • Look at this as a learning process 

What, for you, are the most interesting questions this case study raises?

  • Perception of teachers and teaching quality – male being charismatic and how gender roles play a part in what we find more engaging

As a group, we discussed how we could give effective constructive criticism:

  • Framing the advice as help rather than criticism
  • using numbers to come from an objective stance too for example ½ of the students submitted the work on time, deadlines could be clearer
  • Giving multiple formats of feedback i.e written and speaking through to avoid miscommunication and have a discussion
  • Have the opportunity to respond to the feedback – i.e agree or disagree with it
  • Make sure to say positive things as well as ways to improve. Positive points can allow for less defense of the negatives
  • Framing the feedback as a positive learning opportunity. Encouraging learning from the feedback and seeing self improvement as a healthy form of progress in teaching. 
  • Adopting active listening to better understand why the teaching practice is the way its presented, is this tutor overstretched
  • Provide active solutions/ steps to take to make improvements – support the observee in taking those steps/ create a follow up plan

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